🎯 14-Day Satisfaction Guarantee

We want you to love your new artwork. If you're not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

✅ Eligible Returns:

• Original Condition: Artwork must be returned in its original condition and packaging.
• Return Shipping: Buyers are responsible for return shipping costs.
• Refund Options:
  • Full Refund: Receive a full refund to your original payment method.

📦 Damaged or Misrepresented Items

If your artwork arrives damaged or differs significantly from its description:

1. Contact Us within 7 days of delivery.
2. Provide photographic evidence of the damage or discrepancy.
3. We will arrange for a full refund or replacement at no additional cost to you.

🔄 Exchanges

We do not offer direct exchanges. If you wish to replace your artwork, please initiate a return and place a new order for the desired piece.

🛑 Cancellations

Orders can be canceled within 24 hours of placement. After this period, cancellations are not guaranteed as orders may have already been processed.

📬 How to Initiate a Return

To start a return, please contact us at tony@tonypagliarogallery.com with your order number and reason for return. We will provide you with detailed instructions on how to proceed.

This policy is designed to provide clarity and confidence in your purchase. If you have any questions or need further assistance, don't hesitate to reach out.

🔁 How to Return an Item

If you’re not completely satisfied with your artwork, you may return it within 14 days of delivery. Please follow the steps below to ensure a smooth return process:

✅ Step-by-Step Return Instructions:

1. Contact Us First
   Email us at tony@tonypagliarogallery.com within 14 days of receiving your order.
   • Include your order number, item title, and reason for the return.
   • If the item is damaged, please attach clear photos of the damage and packaging.
2. Wait for Approval & Return Instructions
   We’ll respond within 2 business days with return instructions and the return shipping address.
3. Repack Carefully
   Repackage the artwork in its original packaging (or equivalent protective materials) to avoid damage during the return shipment.
4. Ship It Back
   • Use a trackable and insured shipping service.
   • You are responsible for return shipping costs unless the item arrived damaged or incorrect.
5. Receive Your Refund
   Once we receive the returned artwork in original condition, we’ll process your refund within 5–7 business days.
   • Refunds will be issued to your original payment method or as store credit if requested.

❗ Important Notes:

• Returns must be received in original condition to qualify for a refund.
• We cannot accept returns for custom, personalized, or final sale items.
• If the artwork was damaged in transit, please keep all original packaging for claims processing.